Frequently Asked Questions
Discover everything you need to know about our handcrafted Colombian pieces.
Where are AGUA by Agua Bendita products made?
Each piece is proudly designed and handcrafted in Colombia, honoring traditional craftsmanship and supporting local artisans who bring our unique prints and embroideries to life.
What is your international shipping policy?
We offer worldwide shipping via premium carriers. Shipping costs and delivery times vary by destination, but most international orders arrive within 5 to 10 business days.
How do I ensure I select the correct size?
Our garments typically follow standard international sizing. We recommend consulting our detailed Size Guide located on each product page to find your perfect fit across our swimwear and ready-to-wear collections.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with all original tags and hygiene liners attached within 30 days of delivery. Please note that certain sale items may be marked as final sale.
How should I care for my AGUA pieces?
To preserve the intricate details and fabric quality, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade. Avoid harsh chemicals and rough surfaces.
Are your materials sustainably sourced?
Sustainability is at our core. We prioritize eco-friendly fabrics and ethical production methods to ensure that our luxury fashion has a positive impact on both the environment and our community.